Archived Webinar Recordings: 2016 - 2022

Exclusively available to CRB and SRS designees.  Click SEARCH THIS LIST above to search by date and/or keyword (i.e. presenter name is searchable as a keyword). Please contact us if you are looking for a webinar recording but can't find it here.  

NOTE:  If a handout was provided during a webinar, it will also appear below with the exact same title and date but a different icon and button ("download" vs. "watch video").


  • A Different Kind of Brokerage: Kindness, Respect, & Knowledge (7/12/2022)
    How can brokers set themselves apart from the rest? Sometimes it’s as simple as going back to the basics and extending grace. This complimentary webinar recording for CRB and SRS designees will emphasize the importance of kindness in your brokerage and how agents can stay cool throughout the transaction. Attendees will be able to evaluate their day-to-day to stand up for kindness, even when no one else does. Presenter: Patti Ketcham
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  • In Your Defense (6/14/2022)
    For most REALTORS®, receiving a complaint is not a common thing. As a result, many REALTORS® are ill-prepared to deal with it. What do you do? Do you know what to expect? What does that even mean? The time and stress associated with ethics complaints take away from your ability to run your businesses and serve your clients effectively. In this complimentary webinar recroding for CRB and SRS designees, you'll learn what to do, how to prepare, and what to expect. Presenter: Leigh York
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  • What Ayn Rand Taught Me About Recruiting (4/12/2022)
    Who is John Galt, and what can REALTORS® learn from him to improve their business? In Ayn Rand’s 1957 novel Atlas Shrugged, John Galt is a philosopher and innovator who covertly attracts creative and successful minds toward his mission to change the world. In this complimentary webinar recording for CRB and SRS designees, presenter Matthew Rathbun shares what he learned from John Galt when developing his techniques, tools, and resources to successfully recruit exceptional staff and quality agents, creating an unrelenting tribe.
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  • Sellers in Trouble May Have Equity. How Can You Help Them? (3/22/2022)
    Pre-foreclosure doesn't have to be scary. In fact, many homeowners don't even realize that selling is an option once they fall behind on their mortgage payments. Learn what pre-foreclosure is and how to assist these clients in selling their homes in this complimentary webinar recording for CRB and SRS designees. Presenter: Ginni Field
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  • The Business of Your Business Compensation & Clients (2/23/2022)
    Explaining commissions to clients is a critical step in our business. With lawsuits challenging how and why we get paid, we need to revisit how we are having these conversations with both buyers and sellers. This complimentary webinar explains how to discuss commissions, why we are worth it, and how commissions get paid to ensure all clients understand the 'business of our business.' Key takeaways include: Incorporating proper dialog in seller counseling sessions; Getting scripts for explaining to buyers why and how we are getting paid, and the value we bring to the table; Showing clients what the market is doing and what we do to get them the best price, terms, and get the transaction to closing. Presenter: Lynn Madison
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  • The Business of Your Business Compensation & Clients PDF HANDOUT (2/23/2022)
    PDF of handout associated with the webinar "The Business of Your Business Compensation & Clients (2/23/2022)" with Lynn Madison.
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