Upcoming Webinars

We offer at least 10 exclusive and complimentary webinars each year to our CRB and SRS designees.  This series features a myriad of just-in-time topics facilitated by business and industry leaders, and are an excellent way to stay informed on the latest trends, get new ideas and much more!  Even if you can’t attend the live virtual session, all recordings are available on-demand exclusively to CRB and SRS designees.

  • Includes a Live Web Event on 06/14/2022 at 3:00 PM (CDT)

    For most REALTORS®, receiving a complaint is not a common thing. However, many REALTORS® are ill-prepared to deal with it. In this complimentary webinar for CRB and SRS designees, presenter Leigh York will explain how to manage your emotional reaction and effectively respond to a complaint without impacting your business. She's going to tell you what to do, how to prepare, and what to expect.

    For most REALTORS®, receiving a complaint is not a common thing. However, many REALTORS® are ill-prepared to deal with it. What do you do?  Do you know what to expect? What does that even mean?  The time and stress associated with ethics complaints take away from your ability to run your businesses and serve your clients effectively. In this complimentary webinar for CRB and SRS designees, presenter Leigh York will explain how to manage your emotional reaction and effectively respond to a complaint without impacting your business. She's going to tell you what to do, how to prepare, and what to expect.

    Leigh York

    ABR, AHWD, CRS, e-PRO, GRI, MRP, PSA, RENE, SFR, SRES, SRS

    LeighSpeaks

    Leigh is a CENTURY 21 Judge Fite Company broker in Fort Worth, TX, instructor, and speaker at LeighSpeaks. Over the years, Leigh has served on numerous state, local, and national associations of REALTORS® Committees. She is currently a member of the Broker/Lawyer Committee for the Texas Real Estate Commission and sits on the 2022 Real Estate Business Institute Board of Directors. Leigh received the Educator of the Year award from the Texas Association of Realtors® in 2014. Click here to read more about Leigh