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The Real Estate Business Institute (REBI) is the largest affiliate of the National Association of REALTORS® with more than 50,000 members worldwide.  Since 1968, the Certified Real Estate Brokerage Manager (CRB) designation has been our flagship credential and one of the oldest and most prestigious designations in the REALTOR® family.   It represents the highest level of achievement in brokerage management.  A broker's license is not required to earn the designation.  Click here fore more information about earning the CRB designation.

Business Solutions in the Learning Center

Search ALL resources related to the CRB Designation in the Learning Center (Magazine articles, documents, webinar recordings, etc).

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Upcoming Live Learning Opportunities

CRB designees receives special pricing for any CRB Elective Course!

  • Includes a Live Web Event on 06/25/2024 at 3:00 PM (CDT)

    An exploration into the conversations you should be having with your sellers.

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    As bad information becomes more common in the marketplace, it's critical to be educating your sellers on how to make the most of the market shifts. In this webinar, we'll explore the conversations you should be having with your clients in real-time as we see new rules impacting MLS, offer of compensation to buyers and the emergence of seller concessions in a higher interest rate market. You'll receive key tips to keep in mind while working with your clients in today's market, plus practices to adopt in your listing presentations. Learn how to overcome challenges and present options in strategic negotiation scenarios.

    Free and exclusive to CRB and SRS designees only.

    Holly Mabery

    ABR®, AHWD, GRI, PSA, RSPS, SFR, SRS

    EXP Realty

    Holly Mabery is a self-proclaimed “real estate nerd” with over 22 years’ experience. Holly has a passion for the real estate industry and helping people right in her community find the perfect home. She has served at many levels of her state and local REALTOR® associations including as 2020 President of the Arizona Association of REALTORS®. Holly has also served on numerous National Association of REALTORS® committees and work groups. She is also an instructor for numerous certification and designation courses for the Real Estate Business Institute (REBI) and the Real Estate Buyer's Agent Council (REBAC). Additionally, Holly co-authored the Leadership Training Academy for the Arizona Association of REALTORS®. Presently Holly is a designated broker overseeing 1,500+ agents at EXP Realty. Click here to learn more about Holly.

  • Includes a Live Web Event on 08/13/2024 at 3:00 PM (CDT)

    What to do now to maintain a consistent business all year.

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    It’s easy to take your foot off the gas a bit in the summer. But now is the best time to plant the seeds that will turn into business this fall. In this webinar, renowned trainer and speaker Valerie Garcia will lay out 20 steps you can take right now in order to maintain a consistent business no matter the season.

    Free and exclusive to CRB and SRS designees only.

    Valerie Garcia

    Valerie Garcia helps people create customer extraordinary customer experiences, find joy in messy authenticity, and dive head-first into new ideas. Using creative storytelling and nuts-and-bolts strategies to ensure that audiences truly enjoy learning, she is known for delivering motivation and truth with her signature straightforward style and sense of humor.

    A sought-after speaker, coach, and consultant, Valerie has led thousands of keynote presentations, workshops, and leadership development workshops globally, working with some of the world’s best-known brands.

    With over 20 years of experience in the corporate world and nearly a decade as an entrepreneur, Valerie gets it. She is well acquainted with the messy parts of life and leadership and passionate about helping organizations celebrate change and move from fear to forward.

     Val doesn’t just talk about bravery; she knows first-hand what it means to do it scared. Her stories will inspire you to embrace your messy, authentic humanity – becoming a better leader, sales professional, and teammate in the process. Valerie is the author of the forthcoming book, We’re Gonna Need Cake: Celebrating Authentic Leadership in a Messy World, to be released in August 2024.

    Social Media

    Facebook.com/valeriegarciaspeaks

    Instagram.com/valeriegarciaspeaks

    LinkedIn.com/valeriegarciaspeaks

Online / Self Study Courses

CRB designees receives special pricing for any CRB Elective Course!

  • Contains 6 Component(s), Includes Credits

    CRB Education Elective Course | This one-of-a-kind course will help you navigate the legal risks related to employees and independent contractors.


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    $145.00 for CRB Designees / $295 for all others\


    CRB CREDIT: An 80% score on the course exam is required for credit towards the CRB designation.  Click here for more information on the designation and requirements.

    CE CREDIT: There is no continuing education (CE) available for this online course offering.


    This one-of-a-kind course will help you navigate the legal risks related to employees and independent contractors. Brokers, owners, and managers need to take great care to properly classify salespeople for federal and state law purposes, and to ensure compliance with the classification requirements of the applicable law. This course will help you understand, implement, and maintain employee and independent contractor relationships while mitigating risk and limiting liability.

    Topics covered:

    • Best practices to minimize risk and limit liability.
    • The interview process and the legal and illegal components.
    • Classification of workers as employees and independent contractors.
    • Appropriate and inappropriate brokerage policies.
    • Brokerage operation policies can be applied to independent contractors.
    • Management of the independent contractor relationship.
    • Exempt and non-exempt status and how to comply with labor laws.
    • Lawful best practices for terminating employees and independent contractors and avoiding the common mistakes.
    • Key federal employment laws and application to employees and independent contractors.
    • Federal and state tax responsibilities and application to employees and independent contractors.
    • The relationship between broker and salespeople; management and employees; and administrative functions and sales functions.

    This course is presented in the following modules:

    • Module 1: The Job Description
    • Module 2: The Interview Process
    • Module 3: The Hiring Process
    • Module 4: Training for Success
    • Module 5: Managing Agents & Employees
    • Module 6: How to Say Goodbye

    EXPIRATION:

    You will have access to this course for on this site 365 days from the date of purchase.  After one year, the course will expire and no extensions will be given.  If you do not complete the course and pass the exam during this timeframe, you will need to repurchase the course at full price and re-start.


    CANCELLATIONS / REFUNDS: 

    All online / self-study course registrations are non-refundable and non-transferable.

    Please review the following requirements and be sure your system and networks are up to date. 

    General Recommendations: 

    • Your browser must support HTML-5. To test and detect your browser version, go to html5test.com
    • Use a PC or MAC with a current, updated Browser.
    • Disable popup blockers in your web browser settings
    • Wifi is not recommended. WiFi signal strength can vary causing bandwidth to increase or decrease.  A wired connection gives a consistent signal and consistent bandwidth providing a better experience. 
    • There is audio (sound) with this course. Be sure your computer is equipped with speakers and they are not muted.

    System Requirements for the Best Experience:

    • 2 GHz Dual Core CPU Processor or faster 
    • 4 GB RAM (Greater than 4 GB is a benefit)
    • Windows 10 or later
    • Mac OS X 10.14 or later
    • iOS 12 or later
    • Wired Internet connection

    Browser Requirements:

    • Chrome, Firefox and Edge are continuously updated by their publishers.  For the best experience, use the most current version.
    • Current versions of Chrome 
    • Current versions of Firefox 
    • Current versions of Edge
    • Safari 14 or later


    • Register
      • Non-member - $295
      • CRB Candidate - $295
      • CRB Designee - $145
      • CRB & SRS Candidate - $295
      • CRB & SRS Designee - $145
      • SRS Candidate - $295
      • SRS Designee - $295
      • C-RETS/RENE Certified - $295
    • More Information
  • Contains 6 Component(s), Includes Credits

    CRB Education Elective Course | Company policies are essential to mitigate risk and limit liability. This course provides a checklist of items that should be included in a policy manual and introduces options for each component. From federal mandates, state regulations and Code of Ethics compliance to employment laws, data security, and brokerage policy options, you’ll come away with a clear understanding of what should be addressed.

    CRB Firm Rules

    $145.00 for CRB Designees / $295 for all others


    CRB CREDIT: An 80% score on the course exam is required for credit towards the CRB designation.  Click here for more information on the designation and requirements.

    CE CREDIT: There is no continuing education (CE) available for this online course offering.


    Company policies are essential to mitigate risk and limit liability. This course provides a checklist of items that should be included in a policy manual and introduces options for each component.  From federal mandates, state regulations and Code of Ethics compliance to employment laws, data security, and brokerage policy options, you’ll come away with a clear understanding of what should be addressed.

    Topics covered:

    • Policy manual components and categories.
    • Federal employment laws and HR policies.
    • Technology security and data protection.
    • Policies for independent contractors.
    • Broker transaction policies.
    • Appropriate and inappropriate brokerage policies.
    • State license law regulations that should be included in a policy manual.
    • Other brokerage policy options to be considered and addressed to reduce risk.

    This course is presented in the following modules:

    • Module 1: Self-Assessment & Overview
    • Module 2: The Importance of Policy Manuals
    • Module 3: Policy Manual Components & Categories
    • Module 4: Federal Employment Laws for Companies & HR Policies for Employees
    • Module 5: Technology, Security & Data Protection
    • Module 6: Policies for Independent Contractors
    • Module 7: Brokerage Policies

    EXPIRATION:

    You will have access to this course for on this site 365 days from the date of purchase.  After one year, the course will expire and no extensions will be given.  If you do not complete the course and pass the exam during this timeframe, you will need to repurchase the course at full price and re-start.


    CANCELLATIONS / REFUNDS: 

    All online / self-study course registrations are non-refundable and non-transferable.

    Please review the following requirements and be sure your system and networks are up to date. 

    General Recommendations: 

    • Your browser must support HTML-5. To test and detect your browser version, go to html5test.com
    • Use a PC or MAC with a current, updated Browser.
    • Disable popup blockers in your web browser settings
    • Wifi is not recommended. WiFi signal strength can vary causing bandwidth to increase or decrease.  A wired connection gives a consistent signal and consistent bandwidth providing a better experience. 
    • There is audio (sound) with this course. Be sure your computer is equipped with speakers and they are not muted.

    System Requirements for the Best Experience:

    • 2 GHz Dual Core CPU Processor or faster 
    • 4 GB RAM (Greater than 4 GB is a benefit)
    • Windows 10 or later
    • Mac OS X 10.14 or later
    • iOS 12 or later
    • Wired Internet connection

    Browser Requirements:

    • Chrome, Firefox and Edge are continuously updated by their publishers.  For the best experience, use the most current version.
    • Current versions of Chrome 
    • Current versions of Firefox 
    • Current versions of Edge
    • Safari 14 or later


    • Register
      • Non-member - $295
      • CRB Candidate - $295
      • CRB Designee - $145
      • CRB & SRS Candidate - $295
      • CRB & SRS Designee - $145
      • SRS Candidate - $295
      • SRS Designee - $295
      • C-RETS/RENE Certified - $295
    • More Information

microEd related to the CRB designation

The new microEd courses are a skill-based approach to learning that delivers information in small, highly focused chunks so that you can find quick answers to specific problems.  Click here to see the full list.

  • Need a break from stress? Relieve tension with healthy coping techniques.

    • Register
      • Non-member - $24.95
      • CRB Candidate - $14.95
      • CRB Designee - Free!
      • CRB & SRS Candidate - $14.95
      • CRB & SRS Designee - Free!
      • SRS Candidate - $14.95
      • SRS Designee - Free!
      • C-RETS/RENE Certified - $14.95
    • More Information
  • Being an effective problem-solver is a useful skill in any line of work. Whether it’s a small issue or a complex dilemma, understanding how to solve problems efficiently and effectively gives you an advantage in work and life. But how do you become a great problem-solver?

    • Register
      • Non-member - $24.95
      • CRB Candidate - $14.95
      • CRB Designee - Free!
      • CRB & SRS Candidate - $14.95
      • CRB & SRS Designee - Free!
      • SRS Candidate - $14.95
      • SRS Designee - Free!
      • C-RETS/RENE Certified - $14.95
    • More Information

Product Download

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Customizable best practices
to best fit your organization

Keep your business running smoothly with REBI’s Office Policy Manual template, a comprehensive solution to tailor and supplement according to your company’s business needs.

Click for more Information