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The Real Estate Business Institute (REBI) is the largest affiliate of the National Association of REALTORS® with more than 50,000 members worldwide.  Since 1968, the Certified Real Estate Brokerage Manager (CRB) designation has been our flagship credential and one of the oldest and most prestigious designations in the REALTOR® family.   It represents the highest level of achievement in brokerage management.  A broker's license is not required to earn the designation.  Click here fore more information about earning the CRB designation.

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Search ALL resources related to the CRB Designation in the Learning Center (Magazine articles, documents, webinar recordings, etc).

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Upcoming Live Learning Opportunities

CRB designees receives special pricing for any CRB Elective Course!

  • Includes Credits Includes Multiple Live Events. The next is on 10/09/2024 at 1:00 PM (CDT)

    CRB Education Elective Course | This course helps brokers, owners, and managers understand how important recruiting is to a successful real estate office or company.

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    REGISTRATION: 

    $145 CRB Designees / $259 all others


    Delivered in a live, virtual format over two days as follows:

    Wednesday, October 9 & Thursday, October 10, 2024
    11:00 am - 2:30 pm each day (Pacific)
    12:00 pm - 3:30 pm each day (Mountain)
    1:00 pm - 4:30 pm each day (Central)
    2:00 pm - 5:30 pm each day (Eastern)


    This course helps brokers, owners, and managers understand how important recruiting is to a successful real estate office or company. You will have the tools necessary to become an active and successful recruiter as well as understand the importance of retention, or “re-recruiting” your current agents and “de-hiring” those agents who should not be a part of your organization.

    Topics covered:

    • Why recruiting is vital to success.
    • Creating a Value Proposition – Why should someone want to work with you?
    • Your Company Culture.
    • The Recruiting Process and Techniques.
    • Identifying and Targeting the Right People.
    • The Interview and Hiring Decision.
    • Retention and how to say goodbye.


    Jody O'Brien

    AHWD, CRB, GRI, RENE, SRS

    Jody OBrien is a veteran of the real estate industry. With thirty years of experience, Jody has seen it all from sales to the corporate board room. She has been involved in the association world since she started her career. Beginning as a volunteer, a leader, an educator, and a curriculum developer. There has been a substantial amount of industry change in her career.

    Jody has been working with owners, managers, and team leaders since 1997. Her programs are often described as “most tangible, applicable and useful.” Her attendees walk away with simple tools that are “Inspiring to be a stronger advocate.” The best testimonial of her programs is “Go, no matter what.”
     
    Jody has received numerous recognitions and awards over the years. She is most proud of receiving the Massachusetts Educator of the Year, twice. She is an in-demand instructor of the CRB (Certified Real Estate Brokerage Manager) designation. She has been a presenter at National Association of REALTORS® annual convention, TriplePlay and many state association conventions, as well as many Franchise systems. Jody brings to her audiences her joy and passion for the industry with a hefty dose of humor earning her rave reviews.
     
    Jody helps companies, teams, leadership, and individuals transform industry disruption into dynamic innovation. Click here to learn more about Jody.

    1. This is a virtual classroom.  Appropriate classroom behavior is expected.
    2. Please keep your audio on mute until you are called on to speak.  This will help limit background noise.
    3. If you would like to use the "chat" feature, remember it is public, and a record of the chat is kept and archived.
    4. Your video must remain ON at all times for monitoring purposes.  Any student who does not remain on camera for the entire course will NOT receive credit for attendance.  There are no exceptions to this policy.
    5. You must arrive on time for all sessions and breaks and you are expected to stay until the end.  Arriving late and/or leaving early will result in no course credit.  There are no exceptions to this policy.  We are able to track all login and logout times of every attendee.
    6. Avoid distractions such as your phone, keyboard, other devices, etc.
    7. Use meeting cues such as "raising hand" virtually.
    8. If you need to step away for a few minutes, send a private chat to the instructor or course monitor to let them know.
    9. Video and audio recording is not permitted.

    The instructor and/or monitor reserves the right to remove you from the session if you do not adhere to the policies for this virtual offering.  

    If you are removed, you will not be readmitted.

    CE CREDIT

    There is no CE available for this virtual/live course.


    CRB CREDIT

    You must be in attendance the entire time to receive credit. If you log in late, leave early, or are NOT on camera, no credit will be awarded, and no partial credit is granted for this Course.  There are no exceptions.  Click here for more information on the CRB certification and requirements.


    CANCELLATION / REFUNDS

    A refund, less a $50 processing fee, will be extended if cancellation notice is received by close of business on the Friday before the course. No refunds will be issued after that date.

    • Register
      • Non-member - $259
      • CRB Candidate - $259
      • CRB Designee - $145
      • CRB & SRS Candidate - $259
      • CRB & SRS Designee - $145
      • SRS Candidate - $259
      • SRS Designee - $259
      • C-RETS/RENE Certified - $259
    • More Information

Online / Self Study Courses

CRB designees receives special pricing for any CRB Elective Course!

  • Contains 6 Component(s), Includes Credits

    CRB Education Elective Course | This one-of-a-kind course will help you navigate the legal risks related to employees and independent contractors.


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    $145.00 for CRB Designees / $295 for all others\


    CRB CREDIT: An 80% score on the course exam is required for credit towards the CRB designation.  Click here for more information on the designation and requirements.

    CE CREDIT: There is no continuing education (CE) available for this online course offering.


    This one-of-a-kind course will help you navigate the legal risks related to employees and independent contractors. Brokers, owners, and managers need to take great care to properly classify salespeople for federal and state law purposes, and to ensure compliance with the classification requirements of the applicable law. This course will help you understand, implement, and maintain employee and independent contractor relationships while mitigating risk and limiting liability.

    Topics covered:

    • Best practices to minimize risk and limit liability.
    • The interview process and the legal and illegal components.
    • Classification of workers as employees and independent contractors.
    • Appropriate and inappropriate brokerage policies.
    • Brokerage operation policies can be applied to independent contractors.
    • Management of the independent contractor relationship.
    • Exempt and non-exempt status and how to comply with labor laws.
    • Lawful best practices for terminating employees and independent contractors and avoiding the common mistakes.
    • Key federal employment laws and application to employees and independent contractors.
    • Federal and state tax responsibilities and application to employees and independent contractors.
    • The relationship between broker and salespeople; management and employees; and administrative functions and sales functions.

    This course is presented in the following modules:

    • Module 1: The Job Description
    • Module 2: The Interview Process
    • Module 3: The Hiring Process
    • Module 4: Training for Success
    • Module 5: Managing Agents & Employees
    • Module 6: How to Say Goodbye

    EXPIRATION:

    You will have access to this course for on this site 365 days from the date of purchase.  After one year, the course will expire and no extensions will be given.  If you do not complete the course and pass the exam during this timeframe, you will need to repurchase the course at full price and re-start.


    CANCELLATIONS / REFUNDS: 

    All online / self-study course registrations are non-refundable and non-transferable.

    Please review the following requirements and be sure your system and networks are up to date. 

    General Recommendations: 

    • Your browser must support HTML-5. To test and detect your browser version, go to html5test.com
    • Use a PC or MAC with a current, updated Browser.
    • Disable popup blockers in your web browser settings
    • Wifi is not recommended. WiFi signal strength can vary causing bandwidth to increase or decrease.  A wired connection gives a consistent signal and consistent bandwidth providing a better experience. 
    • There is audio (sound) with this course. Be sure your computer is equipped with speakers and they are not muted.

    System Requirements for the Best Experience:

    • 2 GHz Dual Core CPU Processor or faster 
    • 4 GB RAM (Greater than 4 GB is a benefit)
    • Windows 10 or later
    • Mac OS X 10.14 or later
    • iOS 12 or later
    • Wired Internet connection

    Browser Requirements:

    • Chrome, Firefox and Edge are continuously updated by their publishers.  For the best experience, use the most current version.
    • Current versions of Chrome 
    • Current versions of Firefox 
    • Current versions of Edge
    • Safari 14 or later


    • Register
      • Non-member - $295
      • CRB Candidate - $295
      • CRB Designee - $145
      • CRB & SRS Candidate - $295
      • CRB & SRS Designee - $145
      • SRS Candidate - $295
      • SRS Designee - $295
      • C-RETS/RENE Certified - $295
    • More Information
  • Contains 6 Component(s), Includes Credits

    CRB Education Elective Course | Company policies are essential to mitigate risk and limit liability. This course provides a checklist of items that should be included in a policy manual and introduces options for each component. From federal mandates, state regulations and Code of Ethics compliance to employment laws, data security, and brokerage policy options, you’ll come away with a clear understanding of what should be addressed.

    CRB Firm Rules

    $145.00 for CRB Designees / $295 for all others


    CRB CREDIT: An 80% score on the course exam is required for credit towards the CRB designation.  Click here for more information on the designation and requirements.

    CE CREDIT: There is no continuing education (CE) available for this online course offering.


    Company policies are essential to mitigate risk and limit liability. This course provides a checklist of items that should be included in a policy manual and introduces options for each component.  From federal mandates, state regulations and Code of Ethics compliance to employment laws, data security, and brokerage policy options, you’ll come away with a clear understanding of what should be addressed.

    Topics covered:

    • Policy manual components and categories.
    • Federal employment laws and HR policies.
    • Technology security and data protection.
    • Policies for independent contractors.
    • Broker transaction policies.
    • Appropriate and inappropriate brokerage policies.
    • State license law regulations that should be included in a policy manual.
    • Other brokerage policy options to be considered and addressed to reduce risk.

    This course is presented in the following modules:

    • Module 1: Self-Assessment & Overview
    • Module 2: The Importance of Policy Manuals
    • Module 3: Policy Manual Components & Categories
    • Module 4: Federal Employment Laws for Companies & HR Policies for Employees
    • Module 5: Technology, Security & Data Protection
    • Module 6: Policies for Independent Contractors
    • Module 7: Brokerage Policies

    EXPIRATION:

    You will have access to this course for on this site 365 days from the date of purchase.  After one year, the course will expire and no extensions will be given.  If you do not complete the course and pass the exam during this timeframe, you will need to repurchase the course at full price and re-start.


    CANCELLATIONS / REFUNDS: 

    All online / self-study course registrations are non-refundable and non-transferable.

    Please review the following requirements and be sure your system and networks are up to date. 

    General Recommendations: 

    • Your browser must support HTML-5. To test and detect your browser version, go to html5test.com
    • Use a PC or MAC with a current, updated Browser.
    • Disable popup blockers in your web browser settings
    • Wifi is not recommended. WiFi signal strength can vary causing bandwidth to increase or decrease.  A wired connection gives a consistent signal and consistent bandwidth providing a better experience. 
    • There is audio (sound) with this course. Be sure your computer is equipped with speakers and they are not muted.

    System Requirements for the Best Experience:

    • 2 GHz Dual Core CPU Processor or faster 
    • 4 GB RAM (Greater than 4 GB is a benefit)
    • Windows 10 or later
    • Mac OS X 10.14 or later
    • iOS 12 or later
    • Wired Internet connection

    Browser Requirements:

    • Chrome, Firefox and Edge are continuously updated by their publishers.  For the best experience, use the most current version.
    • Current versions of Chrome 
    • Current versions of Firefox 
    • Current versions of Edge
    • Safari 14 or later


    • Register
      • Non-member - $295
      • CRB Candidate - $295
      • CRB Designee - $145
      • CRB & SRS Candidate - $295
      • CRB & SRS Designee - $145
      • SRS Candidate - $295
      • SRS Designee - $295
      • C-RETS/RENE Certified - $295
    • More Information

microEd related to the CRB designation

The new microEd courses are a skill-based approach to learning that delivers information in small, highly focused chunks so that you can find quick answers to specific problems.  Click here to see the full list.

  • Need a break from stress? Relieve tension with healthy coping techniques.

    • Register
      • Non-member - $24.95
      • CRB Candidate - $14.95
      • CRB Designee - Free!
      • CRB & SRS Candidate - $14.95
      • CRB & SRS Designee - Free!
      • SRS Candidate - $14.95
      • SRS Designee - Free!
      • C-RETS/RENE Certified - $14.95
    • More Information
  • Being an effective problem-solver is a useful skill in any line of work. Whether it’s a small issue or a complex dilemma, understanding how to solve problems efficiently and effectively gives you an advantage in work and life. But how do you become a great problem-solver?

    • Register
      • Non-member - $24.95
      • CRB Candidate - $14.95
      • CRB Designee - Free!
      • CRB & SRS Candidate - $14.95
      • CRB & SRS Designee - Free!
      • SRS Candidate - $14.95
      • SRS Designee - Free!
      • C-RETS/RENE Certified - $14.95
    • More Information

Product Download

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Customizable best practices
to best fit your organization

Keep your business running smoothly with REBI’s Office Policy Manual template, a comprehensive solution to tailor and supplement according to your company’s business needs.

Click for more Information