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The Real Estate Business Institute (REBI) is the largest affiliate of the National Association of REALTORS® with more than 50,000 members worldwide.   The C-RETS certification is the first and only team credential recognized by the National Association of REALTORS®.  The premier certification for high performance teams, C-RETS is designed to elevate and enhance team development, individual leadership skills, and improve financial performance.  Click here fore more information about earning the certification.

Upcoming Live Learning Opportunities

  • Includes Credits Includes a Live Web Event on 06/19/2024 at 1:00 PM (CDT)

    C-RETS Elective Course | Today’s team leaders must deal with a myriad of challenges, such as managing turnover, training and mentoring — in addition to running a successful and profitable business. This course will help you understand the different management and leadership techniques and apply them to everyday situations.

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    REGISTRATION: $199


    Delivered in a live, virtual format over two days as follows:

    Wednesday, June 19 & Thursday, June 20, 2024
    11:00 am - 2:30 pm each day (Pacific)
    12:00 pm - 3:30 pm each day (Mountain)
    1:00 pm - 4:30 pm each day (Central)
    2:00 pm - 5:30 pm each day (Eastern)


    Today’s team leaders must deal with a myriad of challenges, such as managing turnover, training and mentoring — in addition to running a successful and profitable business.  To be successful, you must develop and implement a leadership strategy that addresses these challenges and have the flexibility to adapt to different personalities and different situations. This course will help you understand the different management and leadership techniques and apply them to everyday situations. 

    Topics covered:

    • Identifying and evaluating your leadership style.
    • Understanding the team success model.
    • Developing skills – how to build top performing teams.
    • Helping your team reach peak performance.
    • Retaining top performing team members and keeping your best people.
    • Coaching, mentoring and accountability.
    • Adjusting your leadership style based on the individual and the situation.
    • Harnessing performance strategies to ensure your team reaches its full potential.

    Mary Chieppa

    ABR®, C-RETS, GRI, MRP, PSA, RENE, SRS

    Coldwell Banker Residential Brokerage

    Mary has over 30 years’ experience in real estate sales and is currently an instructor for the ABR®, GRI, MRP, SRES, SRS, and C-RETS courses. She also teaches continuing education courses in Maryland, Virginia, and the District of Columbia. Her specialty topics include business planning, contracts, agency, test-taking, fair housing and ethics violations, consultations, pricing, and preparing for the market. Click here to read more about Mary.

    1. This is a virtual classroom.  Appropriate classroom behavior is expected.
    2. Please keep your audio on mute until you are called on to speak.  This will help limit background noise.
    3. If you would like to use the "chat" feature, remember it is public, and a record of the chat is kept and archived.
    4. Your video must remain ON at all times for monitoring purposes.  Any student who does not remain on camera for the entire course will NOT receive credit for attendance.  There are no exceptions to this policy.
    5. You must arrive on time for all sessions and breaks and you are expected to stay until the end.  Arriving late and/or leaving early will result in no course credit.  There are no exceptions to this policy.  We are able to track all login and logout times of every attendee.
    6. Avoid distractions such as your phone, keyboard, other devices, etc.
    7. Use meeting cues such as "raising hand" virtually.
    8. If you need to step away for a few minutes, send a private chat to the instructor or course monitor to let them know.
    9. Video and audio recording is not permitted.

    The instructor and/or monitor reserves the right to remove you from the session if you do not adhere to the policies for this virtual offering.  

    If you are removed, you will not be readmitted.

    CE CREDIT

    There is no CE available for this virtual/live course.


    CRB CREDIT

    You must be in attendance the entire time to receive credit. If you log in late, leave early, or are NOT on camera, no credit will be awarded, and no partial credit is granted for this Course.  There are no exceptions.  Click here for more information on the CRB certification and requirements.


    CANCELLATION / REFUNDS

    A refund, less a $50 processing fee, will be extended if cancellation notice is received by close of business on the Friday before the course. No refunds will be issued after that date.

    • Register
      • Non-member - $199
      • CRB Candidate - $199
      • CRB Designee - $199
      • CRB & SRS Candidate - $199
      • CRB & SRS Designee - $199
      • SRS Candidate - $199
      • SRS Designee - $199
      • C-RETS/RENE Certified - $199
    • More Information

Online / Self Study

Click here for a detailed listing of the four C-RETS courses.

  • 20% Discount in April
    Contains 6 Component(s), Includes Credits

    C-RETS Elective Course | The concept of a real estate team is nothing new. They have existed for decades, but over the years, the team concept has evolved and become far more ubiquitous. As the real estate industry progresses consumer demands on the agent increase, many real estate professionals have begun moving their existing single-agent practice to a more sophisticated and advanced model to better serve their clients and become more profitable.

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    20% DISCOUNT APRIL SPECIAL! $116.00
    REGISTRATION: $145.00


    C-RETS CREDIT: An 80% score on the course exam is required for credit towards the C-RETS certification.  Click here for more information on the certification and requirements.

    CE CREDIT: There is no continuing education (CE) available for this online course offering.


    As the real estate industry progresses consumer demands on the agent increase, many real estate professionals have begun moving their existing single-agent practice to a more sophisticated and advanced model to better serve their clients and become more profitable.   

    This course will teach you how to:

    • Develop a team model and understand its place in the brokerage.
    • Identify value and challenges that a team can represent.
    • Build the best team by recruiting the right talent.
    • Create your team's identity and vision though effective marketing and branding.
    • Leverage the technology that best fits your team's business and operations.
    • Utilize the most effective systems for time management and optimum workflow.

    This course is presented in the following modules:

    • Module 1: The Foundation
    • Module 2: The Team Design
    • Module 3: The Stages of Team Design
    • Module 4: Marketing Your Team
    • Module 5: Technology and Your Team
    • Module 6: Systems and Workflows

    EXPIRATION:

    You will have access to this course for on this site 365 days from the date of purchase.  After one year, the course will expire and no extensions will be given.  If you do not complete the course and pass the exam during this timeframe, you will need to repurchase the course at full price and re-start.


    CANCELLATIONS / REFUNDS: 

    All online / self-study course registrations are non-refundable and non-transferable.

    Please review the following requirements and be sure your system and networks are up to date. 

    General Recommendations: 

    • Your browser must support HTML-5. To test and detect your browser version, go to html5test.com
    • Use a PC or MAC with a current, updated Browser.
    • Disable popup blockers in your web browser settings
    • Wifi is not recommended. WiFi signal strength can vary causing bandwidth to increase or decrease.  A wired connection gives a consistent signal and consistent bandwidth providing a better experience. 
    • There is audio (sound) with this course. Be sure your computer is equipped with speakers and they are not muted.

    System Requirements for the Best Experience:

    • 2 GHz Dual Core CPU Processor or faster 
    • 4 GB RAM (Greater than 4 GB is a benefit)
    • Windows 10 or later
    • Mac OS X 10.14 or later
    • iOS 12 or later
    • Wired Internet connection

    Browser Requirements:

    • Chrome, Firefox and Edge are continuously updated by their publishers.  For the best experience, use the most current version.
    • Current versions of Chrome 
    • Current versions of Firefox 
    • Current versions of Edge
    • Safari 14 or later


    • Register
      • Non-member - $116
      • CRB Candidate - $116
      • CRB Designee - $116
      • CRB & SRS Candidate - $116
      • CRB & SRS Designee - $116
      • SRS Candidate - $116
      • SRS Designee - $116
      • C-RETS/RENE Certified - $116
    • More Information
  • 20% Discount in April
    Contains 6 Component(s), Includes Credits

    C-RETS Elective Course | This one-of-a-kind course will help you navigate the legal risks related to employees and independent contractors.

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    20% DISCOUNT APRIL SPECIAL! $116.00
    REGISTRATION: $145.00


    C-RETS CREDIT: An 80% score on the course exam is required for credit towards the C-RETS certification.  Click here for more information on the certification and requirements.

    CE CREDIT: There is no continuing education (CE) available for this online course offering.


    This one-of-a-kind course will help you navigate the legal risks related to employees and independent contractors. Brokers, owners and managers need to take great care to properly classify salespeople for federal and state law purposes, and to ensure compliance with the classification requirements of the applicable law. This course will help you understand, implement and maintain employee and independent contractor relationships while mitigating risk and limiting liability.

    Topics covered:

    • Application of best practices to minimize risk and limit liability.
    • Determine your team needs and find the right person for the job.
    • Positioning your team to attract the right talent.
    • The interview process and the legal and illegal components.
    • Classification of workers as employees and independent contractors.
    • Effectively and legally manage the independent contractor relationship.
    • Understand and determine employee and agent compensation options.
    • Differences between exempt and non-exempt status and how to comply with labor laws.
    • Lawful best practices for terminating employees and independent contractors and how to avoid common mistakes.
    • Understand how to effectively manage your team by setting expectations, monitoring, and evaluating.





    EXPIRATION:

    You will have access to this course for on this site 365 days from the date of purchase.  After one year, the course will expire and no extensions will be given.  If you do not complete the course and pass the exam during this timeframe, you will need to repurchase the course at full price and re-start.


    CANCELLATIONS / REFUNDS: 

    All online / self-study course registrations are non-refundable and non-transferable.

    Please review the following requirements and be sure your system and networks are up to date. 

    General Recommendations: 

    • Your browser must support HTML-5. To test and detect your browser version, go to html5test.com
    • Use a PC or MAC with a current, updated Browser.
    • Disable popup blockers in your web browser settings
    • Wifi is not recommended. WiFi signal strength can vary causing bandwidth to increase or decrease.  A wired connection gives a consistent signal and consistent bandwidth providing a better experience. 
    • There is audio (sound) with this course. Be sure your computer is equipped with speakers and they are not muted.

    System Requirements for the Best Experience:

    • 2 GHz Dual Core CPU Processor or faster 
    • 4 GB RAM (Greater than 4 GB is a benefit)
    • Windows 10 or later
    • Mac OS X 10.14 or later
    • iOS 12 or later
    • Wired Internet connection

    Browser Requirements:

    • Chrome, Firefox and Edge are continuously updated by their publishers.  For the best experience, use the most current version.
    • Current versions of Chrome 
    • Current versions of Firefox 
    • Current versions of Edge
    • Safari 14 or later


    • Register
      • Non-member - $116
      • CRB Candidate - $116
      • CRB Designee - $116
      • CRB & SRS Candidate - $116
      • CRB & SRS Designee - $116
      • SRS Candidate - $116
      • SRS Designee - $116
      • C-RETS/RENE Certified - $116
    • More Information
  • 20% Discount in April
    Contains 6 Component(s), Includes Credits

    C-RETS Elective Course | In today’s environment, profitability for many real estate teams is razor thin. A keen appreciation of the numbers behind the numbers will give you the edge you need.

    imagev

    20% DISCOUNT APRIL SPECIAL! $116.00
    REGISTRATION: $145.00


    C-RETS CREDIT: An 80% score on the course exam is required for credit towards the C-RETS certification.  Click here for more information on the certification and requirements.

    CE CREDIT: There is no continuing education (CE) available for this online course offering.


    In today’s environment, profitability for many real estate teams is razor thin. A keen appreciation of the numbers behind the numbers will give you the edge you need.

    Topics covered:

    • Financial systems and reports.
    • Understanding how team leadership impacts profit.
    • Identifying the breakeven point for your team and evaluating risk.
    • Implementation of financial-based decisions to improve productivity and profitability.
    • Factors affecting the profitability of a team.
    • Expense management and analysis and executive reporting.
    • Compensation and the team agreement.




    This course is presented in the following modules:

    • Module 1: Back to Basics
    • Module 2: Financial Management
    • Module 3: Financial Systems & Reports
    • Module 4: Leadership & Profit
    • Module 5: Analysis
    • Module 6: Operating Your Business
    • Module 7: Executive Reporting
    • Module 8: Compensation & Team Agreement

    EXPIRATION:

    You will have access to this course for on this site 365 days from the date of purchase.  After one year, the course will expire and no extensions will be given.  If you do not complete the course and pass the exam during this timeframe, you will need to repurchase the course at full price and re-start.


    CANCELLATIONS / REFUNDS: 

    All online / self-study course registrations are non-refundable and non-transferable.

    Please review the following requirements and be sure your system and networks are up to date. 

    General Recommendations: 

    • Your browser must support HTML-5. To test and detect your browser version, go to html5test.com
    • Use a PC or MAC with a current, updated Browser.
    • Disable popup blockers in your web browser settings
    • Wifi is not recommended. WiFi signal strength can vary causing bandwidth to increase or decrease.  A wired connection gives a consistent signal and consistent bandwidth providing a better experience. 
    • There is audio (sound) with this course. Be sure your computer is equipped with speakers and they are not muted.

    System Requirements for the Best Experience:

    • 2 GHz Dual Core CPU Processor or faster 
    • 4 GB RAM (Greater than 4 GB is a benefit)
    • Windows 10 or later
    • Mac OS X 10.14 or later
    • iOS 12 or later
    • Wired Internet connection

    Browser Requirements:

    • Chrome, Firefox and Edge are continuously updated by their publishers.  For the best experience, use the most current version.
    • Current versions of Chrome 
    • Current versions of Firefox 
    • Current versions of Edge
    • Safari 14 or later


    • Register
      • Non-member - $116
      • CRB Candidate - $116
      • CRB Designee - $116
      • CRB & SRS Candidate - $116
      • CRB & SRS Designee - $116
      • SRS Candidate - $116
      • SRS Designee - $116
      • C-RETS/RENE Certified - $116
    • More Information
  • 20% Discount in April
    Contains 6 Component(s), Includes Credits

    C-RETS Elective Course | Today’s team leaders must deal with a myriad of challenges, such as managing turnover, training and mentoring — in addition to running a successful and profitable business. This course is designed to help you understand the different management and leadership techniques and apply them to everyday situations.

    image

    20% DISCOUNT APRIL SPECIAL! $116.00
    REGISTRATION: $145.00


    C-RETS CREDIT: An 80% score on the course exam is required for credit towards the C-RETS certification.  Click here for more information on the certification and requirements.

    CE CREDIT: There is no continuing education (CE) available for this online course offering.


    Today’s team leaders must deal with a myriad of challenges, such as managing turnover, training and mentoring — in addition to running a successful and profitable business.  To be successful, you must develop and implement a leadership strategy that addresses these challenges and have the flexibility to adapt to different personalities and different situations. This course is designed to help you understand the different management and leadership techniques and apply them to everyday situations. 

    Topics covered:

    • Identify and evaluate your leadership style.
    • Understanding the team success model.
    • Developing skills – how to build top performing teams.
    • How to help your team reach peak performance.
    • How to retain top performing team members and keep your best people.
    • Coaching, mentoring and accountability to align team members with the team culture.
    • Adjusting your leadership style based on the individual and the situation.
    • Harness performance strategies to ensure your team reaches its full potential.

    This course is presented in the following modules:

    • Module 1: The Self-Assessment Tool
    • Module 2: Defining Success
    • Module 3: Developing Skills
    • Module 4: Coaching Performance
    • Module 5: Retaining Top Performing Teams

    EXPIRATION:

    You will have access to this course for on this site 365 days from the date of purchase.  After one year, the course will expire and no extensions will be given.  If you do not complete the course and pass the exam during this timeframe, you will need to repurchase the course at full price and re-start.


    CANCELLATIONS / REFUNDS: 

    All online / self-study course registrations are non-refundable and non-transferable.

    Please review the following requirements and be sure your system and networks are up to date. 

    General Recommendations: 

    • Your browser must support HTML-5. To test and detect your browser version, go to html5test.com
    • Use a PC or MAC with a current, updated Browser.
    • Disable popup blockers in your web browser settings
    • Wifi is not recommended. WiFi signal strength can vary causing bandwidth to increase or decrease.  A wired connection gives a consistent signal and consistent bandwidth providing a better experience. 
    • There is audio (sound) with this course. Be sure your computer is equipped with speakers and they are not muted.

    System Requirements for the Best Experience:

    • 2 GHz Dual Core CPU Processor or faster 
    • 4 GB RAM (Greater than 4 GB is a benefit)
    • Windows 10 or later
    • Mac OS X 10.14 or later
    • iOS 12 or later
    • Wired Internet connection

    Browser Requirements:

    • Chrome, Firefox and Edge are continuously updated by their publishers.  For the best experience, use the most current version.
    • Current versions of Chrome 
    • Current versions of Firefox 
    • Current versions of Edge
    • Safari 14 or later


    • Register
      • Non-member - $116
      • CRB Candidate - $116
      • CRB Designee - $116
      • CRB & SRS Candidate - $116
      • CRB & SRS Designee - $116
      • SRS Candidate - $116
      • SRS Designee - $116
      • C-RETS/RENE Certified - $116
    • More Information