microEd | The Science of Effective Listening

microEd | The Science of Effective Listening


There is no continuing education (CE) available for this microEd offering.

This Course has 11 Lessons


In this course, you’ll learn strategies for improving listening skills. First, you’ll discover how our brains respond when we’re engaged in conversation. You’ll then get best practices for effective listening, including creating the right environment, engaging curiosity, supporting—rather than shifting—the conversation, and embracing silence.

Lessons:

  • Introduction
  • Getting In Sync
  • Listening to More Than Just Words
  • Create an Environment for Listening
  • We Don't Listen to Those Who Matter Most
  • Engage Your Curiosity
  • Support, Rather Than Shift the Conversation
  • Did You Hear?  Gossip is Good
  • Mind Your Internal Dialogue
  • Embrace Silence
  • Conclusion

Please review the following requirements and be sure your system and networks are up to date. 

General Recommendations: 

  • Your browser must support HTML-5. To test and detect your browser version, go to html5test.com
  • Use a PC or MAC with a current, updated Browser.
  • Disable popup blockers in your web browser settings
  • Wifi is not recommended. WiFi signal strength can vary causing bandwidth to increase or decrease.  A wired connection gives a consistent signal and consistent bandwidth providing a better experience. 
  • There is audio (sound) with this course. Be sure your computer is equipped with speakers and they are not muted.

System Requirements for the Best Experience:

  • 2 GHz Dual Core CPU Processor or faster 
  • 4 GB RAM (Greater than 4 GB is a benefit)
  • Windows 10 or later
  • Mac OS X 10.14 or later
  • iOS 12 or later
  • Wired Internet connection

Browser Requirements:

  • Chrome, Firefox and Edge are continuously updated by their publishers.  For the best experience, use the most current version.
  • Current versions of Chrome 
  • Current versions of Firefox 
  • Current versions of Edge
  • Safari 14 or later


  • Register
    • Non-member - $24.95
    • CRB Candidate - $14.95
    • CRB Designee - Free!
    • CRB & SRS Candidate - $14.95
    • CRB & SRS Designee - Free!
    • SRS Candidate - $14.95
    • SRS Designee - Free!
    • C-RETS/RENE Certified - $14.95

Key:

Complete
Failed
Available
Locked
microEd Course
Your course will launch in a new window. Please ensure popup blockers are disabled. You must register to access.